Terms of Service

1. Acceptance of Terms

Welcome to Allori.

These Terms of Service ("Terms") are entered into between you and Morgan Rand, doing business as Allori ("Allori," "we," "us," or "our").

By accessing or using the Allori website, application, or related services (collectively, the "Service"), you agree to be bound by these Terms. If you do not agree, you may not use the Service.

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you acknowledge and agree to the collection, use, and disclosure of information as described in the Privacy Policy. We do not sell your personal information.

We use analytics tools, including PostHog, to understand how users interact with the Service and to improve our offerings. For more information about our data practices, including details on analytics and tracking technologies, please see our Privacy Policy.

2. Description of the Service

Allori provides an online platform that enables users to upload images, create selection requests, collect Selections, and view aggregated results related to design and decision-making.

We reserve the right to modify, suspend, discontinue, or restrict any part of the Service at any time, with or without notice, and without liability.

3. Eligibility

You must be at least 18 years old to use the Service.

By using Allori, you represent and warrant that:

• You have the legal capacity to enter into a binding agreement.
• All information you provide is accurate and current.
• You will comply with these Terms and all applicable laws and regulations.

4. Accounts

To access certain features, you may be required to create an account.

You are responsible for:

• Maintaining the confidentiality of your login credentials.
• All activity occurring under your account.

You agree to notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts at our discretion for violation of these Terms or for any lawful reason.

5. User Content

Allori allows you to upload images and create selection requests ("User Content").

Ownership

You retain full ownership of any images or content you upload. We do not claim ownership of your User Content.

License to Allori

By uploading User Content, you grant Allori a limited, non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, and transmit such content solely for the purpose of operating, maintaining, securing, and improving the Service.

This license terminates when you delete the content or your account. However, we may retain certain information as described in our Privacy Policy, including for legal compliance, fraud prevention, or backup purposes.

You represent and warrant that you have all necessary rights to upload and license such content.

We may remove or restrict access to content at our discretion.

6. Selection Results Disclaimer

Allori provides aggregated selection results based on user participation.

We do not guarantee:

• Accuracy of Selections
• Authenticity of participants
• Absence of manipulation
• Specific outcomes
• Decision quality

Selection results are provided for informational purposes only.

All design, purchasing, financial, or other decisions made in reliance on selection results are solely your responsibility.

7. Subscriptions, Billing & Payments

Certain features of the Service require a paid subscription.

Payments are processed securely through Stripe, a third-party payment processor. We do not store full payment card details on our servers.

By purchasing a subscription, you agree:

• To pay all applicable fees and taxes.
• That your subscription automatically renews at the end of each billing cycle (monthly or annual, as selected) unless canceled prior to renewal.
• That you authorize recurring charges to your selected payment method.

Cancellation

You may cancel your subscription at any time through your account settings. Cancellation prevents future renewal charges but does not provide a refund for the current billing period.

Refund Policy

All subscription fees are non-refundable except as required by law.

Pricing Changes

We may change subscription pricing upon reasonable prior notice. Continued use after a price change constitutes acceptance of the new pricing.

8. Free Trial

We offer a 30-day free trial that begins when you add a payment method after receiving a client's first selection.

Trial terms and subscription pricing may change at any time with notice where required by law.

We reserve the right to modify or discontinue trial offerings at our discretion.

9. Acceptable Use

You agree not to:

• Violate any applicable law or regulation.
• Infringe intellectual property or other rights.
• Upload unlawful, harmful, abusive, fraudulent, or misleading content.
• Attempt to interfere with or disrupt the Service.
• Reverse engineer or exploit the platform.
• Use automated systems to scrape or harvest data without permission.

Violation may result in suspension or termination of your account.

10. Intellectual Property

All platform content excluding User Content — including software, design, branding, logos, text, and underlying technology — is owned by Allori and protected by intellectual property laws.

You may not copy, modify, distribute, sell, or exploit any portion of the Service without prior written consent.

11. Service Availability

We strive to provide reliable access to Allori.

However, we do not guarantee:

• Continuous or uninterrupted uptime
• Error-free performance
• Immediate correction of technical issues

The Service is provided "as is" and "as available."

12. Termination

We may suspend or terminate your access at any time for violation of these Terms or for any lawful reason.

You may terminate your account at any time through your account settings.

Upon termination:

• Your access to the Service ceases.
• Subscription fees remain non-refundable.
• We will delete or anonymize your personal information as described in our Privacy Policy, except where retention is required by law.
• Sections intended to survive termination shall remain in effect.

13. Disclaimer of Warranties

To the maximum extent permitted by law, the Service is provided "as is" and "as available."

We disclaim all warranties, express or implied, including:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy or reliability

We do not guarantee uninterrupted, secure, or error-free operation.

14. Limitation of Liability

To the maximum extent permitted by law:

Allori shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, loss of data, or business interruption.

Our total cumulative liability arising out of or relating to these Terms or the Service shall not exceed the total amount paid by you to Allori in the twelve (12) months preceding the claim.

15. Indemnification

You agree to indemnify and hold harmless Allori and Morgan Rand from any claims, damages, liabilities, losses, and expenses (including reasonable attorneys' fees) arising from:

• Your User Content
• Your use of the Service
• Your violation of these Terms
• Your infringement of third-party rights

16. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.

17. Binding Arbitration & Class Action Waiver

Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively through binding arbitration administered under the Federal Arbitration Act.

Arbitration shall:

• Take place in Florida
• Be conducted on an individual basis only
• Not permit class, collective, or representative actions

You waive:

• The right to a jury trial
• The right to participate in a class action

Opt-Out Right

You may opt out of arbitration by sending written notice within 30 days of first accepting these Terms to: hello@allori.app

If you opt out, disputes shall be resolved exclusively in the state or federal courts located in Florida.

18. Changes to Terms

We may update these Terms at any time. If we make material changes, we will provide reasonable notice where required by law.

Continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

19. Contact

For questions regarding these Terms: hello@allori.app